About the IGA Service GmbH

These
Terms and Conditions govern the supply of goods by IGA Service GmbH pursuant to
website orders and orders placed by telephone, post or email.

The
Service GmbH is operated by the Managing Director and employees (“we”). Our
main business address is Charles-de-Gaulle-Str. 5, 53113 Bonn, Germany. You can
contact us via email at academy@lovegeothermal.org. Our VAT number is DE 273
291 350.

1. Contract
Process

a.
Where you submit your Order to us on our Website or by emailing your order
direct to us:

b.
Where You submit Your Order to Us by telephone or by post:

2. Obligation
to Supply

a.
We are only liable to supply you with those Goods which:

3. Delivery

a.
We will dispatch the Goods – except Good selected for pickup (see 3.f) – to the
given address during normal business hours within 14 days. The total delivery
time depends on the respective transit times of the shipping service provider
to the country of destination.

b.
In either case, we will, unless otherwise agreed, dispatch the Goods by uninsured
standard post. If You request delivery by any other method, we will advise you
of our handling charge.

d.
Where we cannot deliver, whether due to a Force Majeure Event or otherwise, in
accordance with the timescales envisaged at 3(a) and 3(b) above, We will advise
you and give you the option to cancel your Order or to accept a revised
delivery date. We may refuse to cancel shipped orders.

e.
We may refuse to accept the return of any duplicate Order or to issue you a
credit invoice where, in our reasonable opinion, the Goods were delivered in
accordance with a valid Order. In those circumstances, unless we agree
otherwise, you will remain liable to pay us the Price together with the
delivery fee and any other applicable taxes or duties in accordance with clause
7.

f.
We will dispatch Goods selected for pickup to the event specified in the
product description, where they can be picked up during the regular event hours.
If you cannot pick up your products at the event, we will advise you of our
shipping and handling charge.

g.
Where we do accept the return of duplicated Goods delivered in accordance with
a valid Order, or where we do accept the refund of a paid valid Order, that has
not been picked up at the specified event, we reserve the right to apply an
administration charge.

h.
Nothing in this clause 3 affects the rights of Consumers as set out in Clause 9
below.

4. Damage or
Loss in Transit

a.
We will replace at no extra cost any goods, which in our reasonable opinion
have been damaged before delivery, if you notify us by telephone or in writing
within 5 days of their receipt.

b.
We will not replace any Goods dispatched by uninsured standard post (see also
Clause 3b).

c.
IGA Service GmbH´s acknowledgement must be sought before any goods are returned
for credit. E-Mail: iga@lovegeothermal.org.

5. Ownership
of the Goods

a.
Ownership of the Goods will not pass to you until we have received full payment
for them.

b.
Until ownership of the Goods has passed to you, you are responsible for taking
all necessary steps to prevent damage, loss or harm to the Goods and you shall
insure the Goods at your expense and for our benefit.

c.
If you become insolvent before we have received full payment for the Goods, we may
take the Goods back at your expense. In the event that you become insolvent, you
authorise us or our agents or representatives to enter your premises in order
to take back the Goods or to inspect the Goods.

6. Warranty

a.
Subject to clause 6(b), we warrant that the Goods are of a satisfactory quality
and reasonably fit for their normal purpose.

b.
We do not offer any warranties as to the accuracy or completeness of the
information contained in any of the Goods.

c.
If you believe that the Goods are not of a satisfactory quality, you may,
within 30 days of delivery, notify us in writing stating the reason for your
dissatisfaction. If we authorise return of the Goods and they are returned to us
in their original condition and at your expense, we will promptly replace them
or refund the Price of such Goods.

7. Payment

a.
You shall pay our invoice for the Price of the Goods within 28 days of the date
of our invoice.

b.
If you do not pay any sums due hereunder by the due date for payment, we may
charge interest on any outstanding amount at the rate of 2% per month above the
base rate of the Federal Bank of Germany from the due date for payment to the
date payment is made.

c.
All payments shall be made in EUR. You are responsible for paying any bank or
transmission charge in addition to the Price.

8.
Intellectual Property Rights

You
will not do, or permit to be done, anything that may detrimentally affect Our
copyright, trade marks or any other intellectual property rights in the Goods.

9. Instructions on Withdrawal (“Widerrufsrecht”)

a. Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving
any reason. The withdrawal period will expire after 14 days from the day on
which you acquire, or a third party other than the carrier and indicated by you
acquires, physical possession of the goods. To exercise the right of
withdrawal, you must inform us of your decision to withdraw from this contract
by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You
may use the attached model withdrawal form, but it is not obligatory. To meet
the withdrawal deadline, it is sufficient for you to send your communication
concerning your exercise of the right of withdrawal before the withdrawal
period has expired.

b. Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments
received from you, including the costs of delivery (with the exception of the
supplementary costs resulting from your choice of a type of delivery other than
the least expensive type of standard delivery offered by us), without undue
delay and in any event not later than 14 days from the day on which we are
informed about your decision to withdraw from this contract. We will carry out
such reimbursement using the same means of payment as you used for the initial
transaction, unless you have expressly agreed otherwise; in any event, you will
not incur any fees as a result of such reimbursement. We may withhold
reimbursement until we have received the goods back or you have supplied evidence
of having sent back the goods, whichever is the earliest. You shall send back
the goods or hand them over to us, without undue delay and in any event not
later than 14 days from the day on which you communicate your withdrawal from
this contract to us. The deadline is met if you send back the goods before the
period of 14 days has expired. You will have to bear the direct cost of
returning the goods. You are only liable for any diminished value of the goods
resulting from the handling other than what is necessary to establish the
nature, characteristics and functioning of the goods.

10. Final Provisions

Additional
agreements must be in writing in order to be effective. This also applies to
changes to the written form.

Should
one of the provisions of these Terms and Conditions be or become invalid, this
shall not affect the validity of the remaining provisions. The ineffective
provision shall be replaced by an appropriate and permissible provision in
accordance with the meaning and purpose of these General Terms and Conditions.

The
place of jurisdiction in dealings with merchants, legal entities under public
law or special funds under public law shall be our registered office in Bonn,
Germany.

1 About the IGA Academy

The IGA Academy is operated by the Managing Director and employees of the IGA Service GmbH (“we”). Our main business address is Charles-de-Gaulle-Str. 5, 53113 Bonn, Germany.

You can contact us via email at academy@lovegeothermal.org.

Our VAT number is DE 273 291 350.

2 Scope of application

These Terms and Conditions regulate the rights and obligations regarding the participation in our event for training, education and information at a location specified by us (“course” or “short-course”).

3 Registration and fees

The Course fee can be found in the respective course synopsis. The course fee does not include any expenses for travel, accommodation, meals and field trips (unless otherwise stated in the course synopsis).

All applications to register for the course are subject to availability and making full payment of the course fee in advance.

Payment must be made by Credit Card. We may grant different methods of payment in individual cases.

There is no entitlement to the conclusion of a contract. We are free to reject any offer to conclude a contract without giving reasons.

4 Minimum Course Participants

The course may be cancelled if the number of registered course participants is below the minimum. The decision to cancel will be made not later than 3 weeks prior to course start date. The IGA Academy shall send not later than 3 weeks prior course start date a course confirmation or cancellation email.

5 Cancellation of Course Registration

Course registrations can be cancelled at any time. If cancellation occurs more than four (4) weeks before the start of the event, 50% of the costs are to be paid as cancellation costs. If the cancellation is made four (4) weeks or less before the start of the event, the full fee must be paid.

If an event course cannot be held due to force majeure, illness, accident or other circumstances, for which we are not responsible, and which make it unreasonable to carry out the event, we shall be obligated and entitled to make up for the course at a new date.

6 Instructions on Withdrawal (“Widerrufsrecht”)

  • Right of withdrawal
    You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
  • Effects of withdrawal
    If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
  • Right of withdrawal for late registrations
    The registered course participant explicitly agrees that 3 weeks prior course start date the right of withdrawal is cancelled. This means, for example, when course registration was submitted 4 weeks prior to course start date, there is one week of right of withdrawal, and the second week of right of withdrawal is cancelled when the 3rd week prior to course start date commences.

7 Liability

We shall be liable without limitation only for intent and gross negligence on the part of our legal representatives.

Participation at the course is at own risk of the participants.

We do not provide any guarantee for specific achievements due to the course.

We are not liable for the damage or loss of items brought to the course.

8 Copyright and Intellectual Property Rights

The copyright and other intellectual property rights in relation to course materials remain the sole and exclusive property of us (or, in some cases, our commissioned lecturers).

Recordings of the event, e.g. on audio or video tapes, must be agreed in advance and require written permission.

Participants are not permitted to display, offer or sell any goods at our event.

9 Data protection

All personal information obtained by us both will be used to process bookings and realize the course only.

10 final provisions

Additional agreements must be in writing in order to be effective. This also applies to changes to the written form.

Should one of the provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions. The ineffective provision shall be replaced by an appropriate and permissible provision in accordance with the meaning and purpose of these General Terms and Conditions.

The place of jurisdiction in dealings with merchants, legal entities under public law or special funds under public law shall be our registered office in Bonn, Germany.

ATTACHMENTS

Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract)

To IGA Service GmbH
Charles-de-Gaulle-Str. 5
53113 Bonn
Germany
Email: academy@lovegeothermal.org

– I/ We (*) hereby give notice that I/ We (*) withdraw from my/ our (*) contract of sale of the following goods (*)/ for the provision of the following service (*),
– Ordered on (*)/received on (*),
– Name of consumer(s),
– Address of consumer(s),
– Signature of consumer(s) (only if this form is notified on paper),
– Date ___________

(*) Delete as appropriate.